Frequently Asked Questions

It's quite simple really!

1. Browse through the site until you find the item you wish to purchase.
2. From the product page select the size and color you'd like and click "Add to Cart" to add it to your cart.
3. You may repeat step 2 by clicking the "Continue Shopping" button and adding more items to your cart for purchase or "Checkout Now".
4. Once you've added all the items that you wish to purchase to your cart, you can begin the checkout process. This process involves 3 steps; Verify Shipping and Billing Addresses, Order Confirmation and Payment via Paypal.com. You will then receive an order confirmation email. When your order has been shipped, you will receive a final email stating so. You can always see the status of your order by checking on Order History.

Yes, because any personal information given to paranoiaparadise will be protected. Your information will not be disclosed to any third parties. paranoiaparadise's server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

In order to protect customers to the fullest extent,
We do not store your payment information at any time.

To assist you in recognizing secure areas of the paranoiaparadise website, a small lock icon will appear in the lower right-corner of your web browser. When this icon is present, and in the locked position, you know that information on that page will be secured.

Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.

You can track your order status by logging in and accessing My Account link by clicking on your username on the site header.

All orders that you placed will be visible by clicking the tab My Orders. Here we list all previous orders you have done on paranoiaparadise.

To keep our prices down, paranoiaparadise accepts for the moment only payments via Paypal.

Paypal accept the Creditcards Visa, Mastercard, Discover and American Express. Paypal also accept payments made by direct debit and online bank transfer via giropay. With PayPal, you can fund your purchases directly from any of your bank accounts. It's easy!

We will add some payment methods in the future, according to customer requests.

Our website features an SSL secure connection during the transaction keeping your information secure and private. Please note that the charge on your statement will appear "paranoiaparadise" or "pp-clothing", depending on your Credit Card.

Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

PayPal has received close to 20 awards for technical excellence from the internet industry and the business community at large -most recently the 2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site.

Why Choose PayPal?

• Free to Send Money: Pay for purchases or send money to anyone with an email address in 55 countries and regions. It's free.
• Accepted Worldwide: PayPal is accepted by thousands of businesses worldwide and is the preferred payment method on eBay.com.
• Easy to Sign Up, Easy to Use: Signing up for a PayPal account is easy, and takes just a few minutes to complete. Once you're done, you can send your payment in minutes!

You can send changes to support@paranoiaparadise.com.

Changes can only be made if your request is answered before your order is processed.

Depending on demand, we may or may not be able to make your requested change. Once your order is processed or shipped, no changes can be made.

paranoiaparadise unexceptional sells high quality of fabrics.

All Shirts are made of 100% fine combed cotton jersey. Only this smooth surface ensures a long living of the Shirt and a long lasting print.

All prints on our shirts are done in silk screen process. Silk screen printing attains a higher color coating, a better durability and a higher flexibility for textiles than any other printing method.

Some Shirts are offered in vintage style. In fact this means that each garment has been washed to look vintage and each piece is unique and has its own character.

Our fabrics are made in Europe. We garantee that none of our products is imported from countries where people and nature are exploited.

Sorry, but you can't change your username. You will need to Delete your current account and sign up for a new one. After you login, go to your account page and there is an option to delete your account.

Please note: Your order history, address book, reviews and comments will be lost if you delete your account.

You can go to Order History and check your latest orders.

At paranoiaparadise we want you to love what you order.

If you're not satisfied with your purchase, please return the item(s) for an exchange or refund.

Please send us the item(s) that you want to return. Indicate what you are returning and why. Please let us know if you would like in return whether it be an exchange or refund.

All returns must be made within 30 days after receiving your item(s).

In order to process your return, please include your name, username and order number along with the item(s) that you are returning.

All returns must be in the original condition that you received them in.

We do NOT accept back washed items.

If a washed item is returned, we will refuse it and ask you to pay to have it returned to you.

If you have any other questions about returns please feel free to contact us via the online form.

If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us.

Please send the item back regular mail and include your receipt with the return.

Returns can take 1-5 weeks until we receive them.

When your return is processed, we will send you a notification email. Check your spam folder to make sure the notification didn't get marked as spam.